That is an opinion editorial by Mickey Koss, a West Level graduate with a level in economics. He spent 4 years within the infantry earlier than transferring to the finance corps.
It could appear counterintuitive, however for the previous 4 years of my service within the US Military, I’ve primarily been a customer support specialist, whether or not it has been dealing with payroll points within the army pay workplace as a chief, or dealing with journey or finances points as a controller in an operational unit.
Currently, I’ve observed that I’ve requested extra questions of the shoppers than they’ve requested me. I’ve realized that many individuals do probably not perceive the issues they’re experiencing. And due to this conundrum, the questions they ask me after they search assist could not yield a solution that really solves these issues. I’ve realized {that a} huge a part of my job has grow to be uncovering the precise issues so I can repair them at their roots.
There’s a widespread thread I’ve discovered with “orange pilling” and educating individuals about Bitcoin. Similar to the soldier who approaches me and asks a query that does not fairly make sense, family and friends could ask you unusual questions too – with out a actual understanding of what issues Bitcoin is attempting to unravel.
As stewards of the Bitcoin house and de facto ambassadors to our circles of acquaintances, I see Bitcoiners’ position as just like that of a customer support consultant. Individuals don’t perceive the financial system, not to mention the issues they face inside it. (Insert the possibly overused analogy of asking a fish for water right here.)
As an alternative of blindly answering questions and taking them at face worth, I problem you to dig a bit deeper subsequent time. Assist your curious good friend perceive what they’re asking. Assist them uncover the problems they did not know they cared about. Assist them ask the precise questions. In any other case, they’ll by no means resolve their issues.
This can be a visitor submit by Mickey Koss. Opinions expressed are completely their very own and don’t essentially replicate the opinions of BTC Inc or Bitcoin Journal.